Refund Policy - Small Box Company

Small Box Company

At Small Box Company, we aim to provide high-quality packaging products and reliable customer service. Refunds are issued in accordance with our return policy and the conditions outlined below.

Refund Eligibility

Refunds are available for returned products that meet our return conditions. This includes products that are unopened in the original packaging or have never been used.

Return Period

Customers may request a refund within 30 days of receiving their order.

Return Method

Approved returns must be sent back to us by post following the return instructions provided by our support team.

Refund Processing Time

Once the returned product has been received and inspected, refunds will be processed within 5 business days.

Refund Method

Refunds will be issued to the original payment method used for the purchase.

Currency

All refunds are processed in USD (United States Dollar).

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