Shipping Policy

At Small Box Company, we are committed to delivering your packaging products in the promised time and in intact and safe condition. To get detailed information on our shipping policy and to understand our shipping procedure and delivery details, make sure to review our policy

Shipping Coverage

We are currently delivering throughout the United States with no shipping costs
For international orders, make sure to contact our teams and get your queries answered about availability, cost, and shipping time before placing any order

Shipping Cost

For the United States, our shipping is free; there are no hidden fees or extra charges at checkout. You only pay the product price for all your orders inside the US

Processing And Handling Time

Our standard processing or handling time is 1 to 2 business days, after order and payment confirmation. During highly selling and peak seasons, the processing times may vary or extend slightly. Our team will reach out shortly to notify you of any delays in orders

Estimated Delivery Time

Total estimated time from ordering to delivery is 4 to 6 business days, including handling, manufacturing, and shipping
After the handling and processing procedure, shipment generally takes 3 to 4 business days, varying in accordance with the shipping address and locations

Order Tracking

After the shipping, you will get a link or a number at your email to track your order or to monitor the progress. In case you don’t receive your tracking ID within 48 hours after your order is shipped, make sure to contact us about your concerns

Delayed Or Lost Shipments

We work with reliable and trustworthy courier partners, but delays may occur due to unforeseen weather conditions, carrier backlogs, or due to any other unpredictable circumstances. If your order has not arrived on the estimated time, please contact us at [email protected] for proper investigation of the issue or delays

Incorrect Shipping Address

Please recheck the shipping address before confirming or completing your orders to prevent any misunderstanding. For delayed or lost packages caused by incorrect or incomplete addresses, our team is not responsible.

Damaged Packages

Please take photos or video in case yoru order arrived damaged, and reach out to us in the meantime or within 48 hours of delivery to resolve your issues. After the mentioned time, our team takes no responsibility for any mishap

Contact Us

For any further shipping-related queries, contact us at
[email protected]
https://smallboxcompany.com/contact-us/