Return Policy – Small Box Company

Small Box Company aims to ensure customer satisfaction by offering a clear and fair return policy.

Countries Covered

 United States

Returns

We accept returns for both defective and non-defective products.

Exchanges

We do not accept exchanges.

Return Conditions

Items must be unused, unopened, and returned in their original packaging.

Return Window

Customers may return products within 30 days of delivery.

Return Method

All returns must be sent back by mail.

Currency

All transactions are processed in USD (United States Dollar).

Return Label

Customer’s Responsibility

Restocking Fees

We do not charge any restocking fees.

Refund Processing Time

All refunds are processed in USD. Refunds are issued within 5 business days after the returned item has been received and inspected.

Contact Us